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Monday, 4 January 2010

Conferma and Neutrality

It is now almost a year since Conferma won the award for best business travel product at the 2009 Business Travel World awards.

The award highlighted Conferma’s relationship with two of its partners Barclaycard Commercial and Portman Travel. Yet many people do not realise that Conferma works with many partners on a neutral basis – you could say it is the Switzerland of the corporate travel world.

Conferma has a clear policy of working with many different GDS companies, direct content suppliers, travel management companies and card providers.

While most people associate us with Barclaycard for the latter of these categories, we actually work with others too in this spirit of neutrality. Our recent deal with American Express is a case in point.

The deal means that American Express Global Commercial Card customers can use the Conferma Settlement Plan facility. It works by using a virtual American Express account number and travel bookings can be tracked right from the moment that something is booked to the point it is settled.

You won’t see us working with every Tom, Dick and Harry – we do have standards, naturally. Yet a whirlwind has hit the travel sector, bringing the barriers between companies that tended to work in their own little silos crashing down. This “glasnost” – in part prompted by the internet - is not over yet. At Conferma, we fully intend to continue in that same spirit and hopefully, with the support of our many partners and customers, win a few more awards along the way.

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